HOURS

Opening Hours
Monday–Friday
0800-1500
Weekends, Family Days & US Holidays
Closed
3rd Wednesday Every Month
Closed

ADDRESS

123 Anystreet Ln
Anytown, AS 78222

PHONE

+496565616554

Military Personnel

The Military Personnel Flight manages base relocations, personnel reliability program, DEROS, duty status, reenlistments, promotions, retirements, outbound assignments, evaluations, classifications, adverse actions, awards and decorations, passports, ID cards, DEERS updates, command sponsorship, leave policy and processing and special duty applications.

* The Military Personnel Flight has walk-in and appointment hours for various functions. Please see details in the Contact section.

WE ARE HERE FOR YOU

For expedited service it is recommended to make an appointment!

Updates

Information on How to Schedule an Appointment:

Customer Support/ID Cards:

  • To make an on-line ID card appointment, simply click this link https://idco.dmdc.osd.mil/idco/#/ and search for “Spangdahlem” under the ID Card Office Locator & Appointments section.
  • To renew a dependent ID card, please fill out the Application to Renew Dependent ID Card and then follow the Online ID Card Renewal process instructions.
  • CAC Renewals/New CAC- Appointment recommended, Walk-ins Thursdays only
  • Pin Resets/Unblock- Walk-In
  • Dependent ID- Appointment or online renewal
  • DEERS Updates- Walk-In
  • 1172 Requests- Walk-In or e-mail the org-box

Career Development:

Consecutive Overseas Tour (COT) Entitlement updates:

  • Career Development, TMO and Finance now require all documentation to process COT leave orders 30 days in advance of the start of the first day of COT leave.
  • This is in an effort to avoid misuse of government funding due to frequent changes in reservations
  • The Career Development section will accept the Passenger Travel Request (PTR) document rather than the flight itinerary to expedite this process

Customer Support

What We Offer

General
  • Initial issue and renewal of Common Access Card (CAC)
  • Dependent ID Cards
  • Retirement ID
  • Resets of PINs and blocked CACs
  • DD 1172 print-outs
  • DEERS enrollment
  • SGLI updates
  • Martial status updates
  • Command Sponsorship (initiate with your CSS)
Helpful Links

Force Management

What We Offer

General
  • Evaluations
  • Awards/Decorations
  • Orders Amendments
  • Classifications (G-Series, SDAP, Adverse Actions)
  • MilPDS/PRADA updates

Career Development

What We Offer

General
  • Outbound Assignments
  • Officer/Enlisted Promotions
  • DEROS Management
  • Retirements/Separations
  • Student Dependent Travel Orders
  • Erly Return of Dependents (initiated with your First Sergeant)

Please visit your CSS to initiate the following items:

  • Reenlistments/Extensions
  • COT/IPCOT
Documents, Forms & Templates

For any inquiries for Assignments, Separation, Retirement please email 52 FSS/FSMPD Career Development

For any inquiries for Promotions, Extensions, Reenlistments and DEROS Management please email 52 FSS/FSPD Retentions

Installation Personnel Readiness

Frequently Asked Questions

I am tasked to deploy and lost my identification tags. What do I do?

Contact your Unit Deployment Manager (UDM) and provide them with the following information:

  • Full name
  • DOD ID #
  • Blood Type
  • Religious Preference

Your UDM will submit the request to the IPR office on your behalf.

I'm tasked to deploy; when will I receive my orders?
Orders are normally created when members are within 30 days of their first movement date and are medically cleared. If you are selected for a short 
When and how can I schedule my final out for my deployment?
Final outs are scheduled the duty day prior to your departure. Your UDM will send a request to the IPR office on your behalf. 
I've just returned from my deployment, but it is not reflecting on my vMPF. What documents are required to update my vMPF?

Send an email to 52fss.fsoxiinstallationperonnelreadiness@us.af.mil with a copy of your CED orders and your paid travel voucher. 

Passport Office

What We Offer

Services
  • Tourist for Adults (First and Renewal)

  • Tourist Passports for Minors (First and Renewal)

  • Official/Diplomatic/No Fee Passports

  • CRBA

  • SOFA Cards

  • Out-processing (vMPF) for PCS, Separation, or Retirement

  • Visa Application Assistance for PCS

Important Notices

When requesting a passport appointment, please let us know what type of passport(s) are needed, as well as how many applicants need an appointment.

The current wait times for receiving your passports after applying are below:

  • Tourist Passports: 4 – 6 weeks

  • No-Fee/ S.I.P /Official/Diplomatic Passports: 6 – 8 weeks

  • Consular Report of Birth Abroad: 6 – 8 weeks

To be cleared from virtual out-processing please send us a copy of your PCS, Retirement, or Separation orders to this org box. For any other inquiries or concerns, please e-mail us at 52mss.dpmpsp@us.af.mil or call us at DSN 452-4448.

Passport Office

Frequently Asked Questions

Tourist Passports

Tourist passports for both minors and adults (used for leisure travel) Dependents overseas are highly encouraged to have both tourist and no-fee passports. No-fee passports are not to be used for leisure travel; they are for official travel only (to be used with PCS or TDY orders). No-fee passports with Status of Forces Agreement (SOFA) are normally required for dependents to PCS out of commercial ports.

Tourist Passport and other fees are as follows:

  • Tourist Passport – Adult (Age 16 and older; first or replacement passport if lost/mutilated) $165
  • Tourist Passport – Adult (Renewal) $130
  • Tourist Passport – Minors (under age 16 and first passport renewal) $135

Read More Tourist Adult Renewal/Name Change (DS-82). Read More Tourist Initial (DS-11).

Minor Passport Applications

When applying for my child’s passport, do both parents need to be present?

Yes, both parents need to be present when applying for passports for children 15 years of age and younger.

If one parent/guardian cannot go with the child to apply for the passport, they can give permission by completing Form DS-3053 “Statement of Consent.” You must submit the completed form with the child’s passport application. The parent that cannot go with the child must:

  • Sign and date Form DS-3053 in the presence of a certified notary public
  • Submit a photocopy of the front and back side of the ID that they present to the notary public with Form DS-3053
  • The legal office on base can notarize the DS-3053

Is it acceptable for my child’s eyes to be closed in his/her photo?

It is acceptable if an infant’s eyes, particularly a newborn’s, are not, or are not entirely, open. **All other children must have their eyes open and looking straight ahead towards the camera.

Read more

Consulate Report of Birth Abroad (CRBA)
Please download and carefully review the “Register Your Newborn Guide (CRBA)” by following the link Read More below.

When ready to apply for the Consular Report of Birth Abroad (CRBA) online, visit the MyTravelGov website. The new eCRBA process allows U.S. citizen parents to complete an online CRBA application, upload all required documents, and submit payment prior to scheduling an appointment for acceptance of the original documents at our office. Any passport applications for the newborn can also be processed during this appointment.

NOTE: We highly encourage parents to apply for a tourist and no-fee passport for their newborn, who must be command sponsored and enrolled in DEERS to apply for a no-fee passport. Also, both parents and the baby must be present during the appointment. The $100 fee for the eCRBA will be paid for online after you complete your application. The $135 fee for a tourist passport must be paid for during your appointment at our office.

Consular Report of Birth Abroad Online Fee $100

Please be advised Passport Agents are unable to answer the phone if they are conducting an interview. If you call our Passport office at DSN: 452-4448 and do not get an answer, please feel free to email our org box at 52mss.dpmpsp@us.af.mil.

Baby Passports and birth certificate applications (Consular Reports of Birth Abroad) are by appointment only. Please send us an email (52mss.dpmpsp@us.af.mil) to receive the checklist on “How to register your newborn”. Upon completion of required documents, we ask that members stop by our office for a review before scheduling an appointment.

Read more

No Fee, Diplomatic & Official Passports

No-Fee and Official passports (for official travel on orders only)

Diplomatic passports (documentation from the customer is required)

Who is eligible for an Official or Diplomatic passport?

22 CFR §51.3 states that an official passport is issued to an official or direct hire employee of the U.S. government traveling abroad to carry out official duties. A Diplomatic passport is issued to a Foreign Service Officer or to a person having diplomatic status or comparable status because he or she is traveling abroad to carry out diplomatic duties on behalf of the U.S. government.

May I use my Official or Diplomatic passport for personal travel?

For personal travel, you must use a tourist passport.

Can I have an Official and Diplomatic passport at the same time?

No, you may not hold an official and a diplomatic passport at the same time. If you require another type of special issuance passport for a particular job or assignment, you may be asked to turn in your valid Official or Diplomatic passport to be filed at the Special Issuance Agency.

Please contact your UDM (deployments) or the Passport Office for more details.

Read more

SOFA Cards

What are the SOFA status benefits and responsibilities?

SOFA is defined as a treaty that sets out the terms under which the members of the force and the civilian component of a foreign NATO-member state are allowed to operate in another NATO state. The SOFA certificate identifies the bearer as a person who is entitled to unrestricted entry and exit from Germany and to benefits, privileges, and protections under the NATO SOFA and the German Supplementary Agreement. These benefits include the exemption from having to register your presence with the German authorities and paying German income tax. You can also purchase certain goods tax-free to include vehicles. The SOFA treaty gives us many benefits, but it also means that we have certain responsibilities. Individuals are responsible for learning and obeying German laws, carrying an official ID card issued by the sending state, registering vehicles with USAREUR, and having a SOFA certificate in their passport to prove their entitlement to live and travel within Germany.

Who is entitled to a SOFA certificate?

In order to be eligible, you must belong to one of the following categories: U.S. DoD civilians or DoD-sponsored contractors and their family members as well as military dependents accompanying the force. Certain foreign nationals from NATO-sending states employed by the armed forces are also eligible. Local national (German) or foreign employees from countries that are not members of NATO are not entitled to SOFA status.

What documents do I need to receive a SOFA certificate?

Command-sponsored family members and stateside-hire civilians should receive a SOFA stamp in their no-fee passport before arriving in Germany. The documentation needed for U.S. Forces members to obtain SOFA certificates for their foreign national or non-command-sponsored dependents includes their PCS or TDY orders assigning them to Germany and their dependents’ passports and ID cards. For local hire civilians, contractors, and their family members, an AE Form 600-77A is required from their servicing personnel office or sponsoring agency. In addition, the dependents’ passports and valid ID cards are also required. All family members must be enrolled in the Defense Enrollment Eligibility Reporting System (DEERS). If dependents do not possess a valid ID card (i.e. children under the age of 10), the sponsor will need to provide a DD Form 1172-2 as verification that the dependents are enrolled in DEERS.

If dependents do not possess a valid ID card (i.e. children under the age of 10), the sponsor will need to provide a DD Form 1172-2 as verification that the dependents are enrolled in DEERS. If you need a SOFA card, please read more below.
Read more

Social Security Number Applications

How Can I Apply for a Social Security Number?

To apply for a social security number, complete the SS-5-FS (Application for a Social Security Card) and send along with required documents/certified copies to the Frankfurt Consulate.

Consulate Frankfurt Attn:

SSA/FBU Giessener Str. 30

60435 Frankfurt am Main

For more instruction, please click here.

SSN Application

If you have any questions and to request certified copies, contact the passport office at DSN 452-4448.

Mailing your Social Security Number Application

To avoid delays and increase security for return of your documents, we recommend you send applications and certified copies via any registered carrier of your choosing that can provide a tracking number. Please note that mail sent through the Post Office on base may not be tracked.

You are responsible for keeping records of your tracking number.

We do not provide a receipt status or an interim status on submitted applications for a social security number.

SSN Cards are mailed from Social Security headquarters in the U.S. and not the Federal Benefits Unit.

Checking the Status of Your SSN Number Application

Request via e-mail: fbu.frankfurt@ssa.gov

Request by telephone: 069-90-555-1100

Mon, Tues, Thurs 0900-1100

Provide name and date of birth. Leave contact info such as your e-mail and telephone number.

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